Shipping information


If you have questions about our shipping options, you can reach us

via email info@lovinhome.com
oder via phone

from Germany:
0800-568 4646 FREECALL
from abroad:
+49 (0)561.997 973 40

For further information on the individual countries, such as delivery time, shipping costs or logistics partners, please refer to our information section.


DELIVERY AREA:

We deliver worldwide – countries of delivery, delivery times** and shipping costs please refer to the following table – other countries on request.

All prices are without packaging and shipping costs.
We ship with parcel services DHL / Deutsche Post, DPD and by forwarding agency. Please understand that we select the right service provider depending on the ordered items. We are happy to consider your special wishes. For further details, in particular for shipping within Germany, the EU, Switzerland and Austria, as well as worldwide shipping, please refer to the following list.

*Depending on the payment method.




We charge a low shipping fee of only 4.50 EUR per order! We ship with DHL / Deutsche Post, DPD and by forwarding agency.
About basket value EUR 80,- free shipping!

Delivery time: 1-3 days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex), Sofort by Klarna, Amazon payment, PayPal or payment by invoice.

Our service:
Of course, we also ship to the German Isles Heligoland without additional costs.
For deliveries to an address on Heligoland we do not charge German VAT, so all our prices are minus 19% VAT. Please contact our customer service.



Shipments with DHL or DPD 9.90 EUR
Delivery time 2-5 working days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex), Sofort by Klarna, Amazon payment, PayPal or iDeal (only NL).



Shipments with DHL or DPD 12,90 EUR
Delivery time 2-5 working days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex), Sofort by Klarna, Amazon payment or PayPal.



Shipments with DHL or DPD 10,90 EUR
Delivery time 3-8 working days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex), Sofort by Klarna, Amazon payment or PayPal.



Shipments with DHL or DPD 15,90 EUR
Delivery time 3-8 working days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex), Sofort by Klarna, Amazon payment or PayPal.



Shipments with DHL 18,90 EUR
Delivery time 3-8 working days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex), Sofort by Klarna, Amazon payment or PayPal.



Shipments with DHL 16,90 EUR
Delivery time 5-8 working days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex), Sofort by Klarna, Amazon payment or PayPal.

The dispatch takes place without calculation of the German VAT (at present 19%), the net prices are shown after the registration in the shop. Please note for deliveries to other than EU countries, additional customs duties and fees apply.



Shipments with DHL 29,90 EUR
Delivery time 8-14 working days**
Payment methods: EU bank transfer -5% additional discount, Credit cards (Visa | Mastercard | Amex) or PayPal.

The dispatch takes place without calculation of the German VAT (at present 19%), the net prices are shown after the registration in the shop. Please note for deliveries to other than EU countries, additional customs duties and fees apply.



Shipments with DHL 50,00 EUR
Delivery time 8-21 working days**
Payment methods: Credit cards (Visa | Mastercard | Amex), Amazon payment or PayPal.

The dispatch takes place without calculation of the German VAT (at present 19%), the net prices are shown after the registration in the shop. Please note for deliveries to other than EU countries, additional customs duties and fees apply.



Shipments with DHL 60.00 EUR
Delivery time 8-21 working days**
Payment methods: Credit cards (Visa | Mastercard | Amex), Amazon payment or PayPal.

The dispatch takes place without calculation of the German VAT (at present 19%), the net prices are shown after the registration in the shop. Please note for deliveries to other than EU countries, additional customs duties and fees apply.


FOR SHIPPING TO NON-EU-COUNTRIES + SWITZERLAND:

For items that can not be sent by parcel service, but require the assignment of a forwarding company, the cost of transport abroad can be disproportionately high. In this case we can deliver this article abroad only with the participation of the customer in the transport costs. The shipping costs can be requested before the order is submitted by the customer or will be communicated after the order has been placed in the order confirmation. If the customer does not wish to be involved in the transport costs, he can cancel his order at no additional charge.

**DELIVERY TIMES / DELIVERY TIME:

Goods in stock will be shipped the same day if ordered before 2:00 PM. Orders placed on a Saturday, Sunday or public holiday (Hesse, Germany) will be dispatched the following business day. If goods are not in stock when ordering, we strive for the fastest possible delivery. Partial deliveries are permissible, as far as they are reasonable for the customer, a subsequent delivery is free of charge for you.
Please note that this rule only applies to parcel shipping (except forwarding) and to the payment methods Amazon payment, PayPal, credit card, iDeal and Sofort – when payment is completed. For the other payment methods may lead to delays due to the credit check in individual cases. When choosing EU bank transfer, the term of your transfer is added to the delivery time – this can be 3 working days, depending on your bank.

Available items are stocked in our warehouse in Kassel, Germany.

We use a ERP-system with actual inventories. Nevertheless, despite the utmost care, it can always happen that items marked as “immediately available” are not available.
This can have different reasons:

  • The inventory was sold off within the update period of our system.
  • There was a stock shortfall.
  • You order a larger quantity.

Please also note our order confirmation!
In our order confirmation, we give you the estimated delivery time for non-stock items. This is based on our experience with our manufacturers. The delivery time is calculated in working days or working weeks.

TRACK & TRACE:

After shipment you will receive an email with a shipping link with which you can track your shipment.

DEMO SHOP!
Orders will not fullfilled!
DISCOUNT CODE: XXXX